90 jelly's Privacy Policy
This document explains in detail how important your personal information is to us. By using the 90 jelly platform, you are considered to have agreed to this policy.
This privacy policy was last updated: 1 January 2025
Table of Contents
Introduction and Scope
90 jelly ("we", "our" or "platform") is an online gaming and betting service provider. This privacy policy ("policy") explains how we collect, process, store and use the personal information of our users ("you" or "member").
This policy applies to the 90 jelly website, mobile application and all related digital services. By registering on, browsing or using any service on our platform, you agree to the terms set out in this policy. To learn more about how to use our services, please read our Terms and Conditions.
Information We Collect
2.1 Identity Information
Information we collect at the time of registration:
- Full name
- Date of birth (for age verification)
- National ID number (for KYC verification)
- Email address
- Mobile number
- Username and password created by the user (encrypted)
2.2 Financial Information
To process deposits and withdrawals, we may store the following information:
- bKash, Nagad or Rocket mobile banking number (partial — the full number is not stored)
- Bank account type and name (for bank transfers)
- Transaction history and amounts
2.3 Gaming Activity Information
- Betting history and preferred game types
- Account balance and bonus usage records
- VIP level and reward claim information
- Session duration and activity summary
2.4 Technical Information
- IP address and device type
- Browser name and version
- Operating system
- Time and method of accessing the site
How Information Is Collected
3.1 Direct Collection
You provide information directly during registration forms, profile updates, KYC verification and when contacting the support team. Information collected this way is the most frequently used.
3.2 Automatic Collection
During each session on the platform, our servers automatically log technical information. This includes IP addresses, click patterns, loading times and error details — primarily used to ensure platform security and service quality.
3.3 Cookies and Similar Technology
Through cookies, session tokens and local storage, we remember your preferences and login state. More details about cookies are provided in section 7.
3.4 Through Third Parties
Our partner service providers for payment processing and identity verification may share certain information with 90 jelly. This collection of information is also governed by their own privacy policies.
Purpose of Using Information
90 jelly uses collected information only for the following legitimate purposes:
4.1 Account Management
- Verifying registration and ensuring secure login
- Password recovery and OTP verification
- Monitoring account security and detecting unusual activity
4.2 Service Delivery
- Processing deposits, withdrawals and financial transactions
- Providing bonuses and rewards and maintaining records
- Managing the VIP programme and calculating weekly cashback
- Storing game history and betting records
4.3 Customer Support
- Providing support via live chat and email
- Investigating and resolving issues
- Maintaining complaint history
4.4 Meeting Legal Obligations
- Complying with applicable laws and regulations
- Assisting in the prevention of fraud and money laundering
- Presenting necessary records during dispute resolution
4.5 Platform Improvement
- Analysing user experience and improving service quality
- Identifying and fixing technical errors
- Testing new games and features
Information Storage and Security
5.1 Technical Security Measures
Your sensitive information on the 90 jelly platform is protected by SSL encryption. Passwords and financial information are never stored in plain text — they are processed using industry-standard hashing and encryption algorithms.
- Data transmission encrypted via SSL/TLS certificates
- Firewall and intrusion detection systems active
- Regular security audits and vulnerability assessments
- Limited staff access policy (need-to-know principle)
5.2 Retention Period
All information related to an account is retained while the account is active. Even after an account is closed or becomes inactive, some information may be kept for a specified period due to legal obligations. After that period, the information is securely deleted or anonymised.
5.3 Response to a Data Breach
If a data breach occurs and puts your information at risk, 90 jelly will notify you as quickly as possible and advise you on the steps to take.
Sharing Information with Third Parties
90 jelly never sells your personal information. However, information may be shared with third parties in the following limited and specific circumstances:
6.1 Service Partners
- bKash, Nagad, Rocket and banking partners for payment processing
- Identity verification service providers
- Fraud prevention and security analysis organisations
- Cloud and hosting infrastructure providers for platform operations
These partners will only receive the information necessary for their designated tasks and are bound to protect the confidentiality of that information.
6.2 Legal Requirements
If 90 jelly is required to provide information under a court order, a lawful request from an investigative authority or applicable law, it is obliged to comply. Where possible, an attempt will be made to notify you in such cases.
6.3 Business Transfer
In the event of a future merger or acquisition, user information may form part of the transferred assets. In that case, the terms of this policy will be maintained and you will be informed in advance.
Cookies and Tracking Technology
7.1 What Are Cookies and Why Are They Used
Cookies are small text files stored in your browser or on your device. 90 jelly uses cookies on its platform to keep your session active, remember your login state and analyse service quality.
7.2 Types of Cookies
- Essential Cookies: Required for login, security and the core functions of the platform. Disabling these will prevent you from using the service.
- Performance Cookies: Used to identify page loading speed and technical issues.
- Preference Cookies: Used to remember language, display settings and other preferences.
- Analytics Cookies: Collect aggregate information about user behaviour to improve the service.
7.3 Managing Cookies
You can block or delete cookies from your browser settings. However, disabling essential cookies will prevent you from using many features of the platform. On mobile devices, cookie management can be done through the app's own settings.
User Rights
As a member of 90 jelly, you have the following rights regarding your own information:
8.1 Right to Access
You can view and download the information stored in your account at any time. Contact our support team to request detailed information.
8.2 Right to Correction
If any of your information is incorrect or outdated, you can request a correction through Profile Settings or by contacting the support team.
8.3 Right to Erasure
You may request deletion of information that is not subject to a legal retention requirement. However, if information required to operate an active account is deleted, the account may need to be closed.
8.4 Right to Object to Processing
You may object at any time to the processing of your information for optional purposes such as marketing communications. This request can be made through Account Settings or by contacting the support team.
Full details on setting account limits, taking a self-exclusion break, or closing your account are available on our Responsible Gaming page.
Protection of Minors
All services on 90 jelly are for users aged 21 and above only. We do not knowingly collect information from minors.
Age verification is mandatory at registration. If we have reason to believe that a minor's information is in our records, that account will be closed immediately and the related information will be deleted.
If a parent or guardian believes their child has registered on our platform, please notify our support team immediately.
Policy Changes
90 jelly may update this Privacy Policy from time to time. Certain parts of the policy may be revised due to service improvements, technical changes, or legal requirements.
For significant changes, we will send a notification on the platform or a message to your registered email. Continuing to use the platform after any change means you accept the revised policy.
The latest version of the policy will always be available on this page. If you have further questions about any aspect of the policy, please visit our FAQ page.
Contact Information
If you have any questions, requests, or complaints regarding this Privacy Policy, please contact the 90 jelly support team. We provide support in both Bengali and English, 7 days a week, 24 hours a day.